Returns & Refunds

Returns Refunds! & Cancellations!

Personalised T-Shirts

Personalised Hoodies

Personalised Sweat-Shirts

Printed Mugs & More

Returns &! Refunds!
Returns policy...

 

Returns & Refunds

Cancelations.

All orders can be canceled up until payment is made.

All printed products are non-returnable due to the bespoke nature of the print.

These are considered personalised goods made to your specifications and cannot be re-sold.

We do not accept returns on personalised/custom printed orders through no fault of ours (E.G you send us the wrong photo or did not check spelling etc).

If for any reason you wish to return your items, subject to disscusion, please do so within 10 days of receiving your order for a full refund.

All items must be returned in their original packaging.

Products which are not faulty the buyer pays return postage.

Any orders damaged in transit must be returned within 48 hrs. Any orders redeemed faulty must be returned within 10 days.

Refunds.

All refunds will be made within 15 days of SLV Giftware receiving and checking the returned goods. If the products are deemed damaged and/or unsaleable then the goods will be returned and no refund given.

All printed products are non-returnable due to the bespoke nature of the print. These are considered personalised goods made to your specifications and cannot be re-sold.

If there happens to be a print error etc,deemed to be our fault we will offer you a reprint or refund as explained above. Proof via photos of the faulty product must be sent to us so we may check them before returning them and any liability is agreed.

About Us

SLV Giftware are a family run business based in suffolk UK. We specialize in quality personalised vinyl/digital printed garments & other custom or pre printed gifts such as mugs etc, for both home and business users.

Free Design

As well as your own design or logos etc, we also offer a free design service on all our items. Communication is key to a good design & we pride ourselves in both quality & a good friendly service.

Orders

At SLV Giftware we keep it old school, so all our ordering is done via email, phone or in person. We also sell individual customized items via our shop, Facebook or Ebay. For any enquiries please contact us.